Frequently Asked Questions

GetSocialProof.ai is an AI-powered SaaS platform that collects and creates customer testimonials, stories, and case studies using an engaging conversational chat interface.

Our AI chatbot uses Chat GPT to conduct interviews. It asks intelligent, engaging questions to the customer, who can respond using text or audio.

The outputs can be in the form of testimonials, customer stories, or case studies. You also receive a transcript of the interview.

Yes, the interview can be customized depending on whether you want to capture a testimonial, customer story, or case study.

You can interview both your customers and your internal employees on behalf of your customers. Your Customer Success Managers or support staff already know much of the customer story.

GetSocialProof.ai makes the interview process easier and more comfortable for customers. They are more likely to participate and approve the generated story as it is an engaging process that presents them in a positive light.

Yes, we take security seriously. All data is stored and processed securely in line with best practices and regulations.

We provide robust customer support to assist you in maximizing your use of the platform and addressing any issues or queries. We provide comprehensive help documentation and email support.

Yes, GetSocialProof.ai is compatible with existing ChatGPT setups and can be made available as a plugin for easy integration.

We offer three pricing tiers: Starter, Growth, and Scale. Each tier is designed to meet the specific needs of businesses at different stages and sizes.